Frequent questions

1. Fundamental tips for caring for your Zahati hat/accessory:

If it gets dirty, simply wipe your hat/accessory with a cotton cloth with water and neutral soap.

Store your hat/accessory in its case when you are not using it to prevent it from accumulating dust. Keep your accessory impeccable and ready to show off on any occasion! 🎩✨

2. How do I know what size I should buy?

To determine your size accurately, follow these simple steps:

Take a tape measure and measure around your head, just above your ears, in the area where you would wear the hat.

The result will be a number, such as 55, 56, 57, 58, 59, 60, etc. That's your size.

If you get an intermediate number, such as 55.5, it is recommended to choose the size up to ensure a comfortable and perfect fit.

3. How to care for my hat?

Tips for optimal care of your hat:

After using it, place it in the place you prefer, but avoid crushing it with objects on top to keep its shape intact. Zahati hats are delivered in a special bag just so you can protect it. They are so pretty that they can be used as decoration! If that's your preference, simply avoid the dust!

If your hat gets wet, don't worry. Wheat straw works best when it's damp, so hang it to dry naturally and it'll be ready to show off again.

To remove stains or dirt, simply use a damp cloth and gently wipe it over the surface of the hat. Keep your accessory impeccable with these simple care! 🎩

4. I want to buy a hat for the first time, which one would you recommend?

We suggest the Cuchi hat, a versatile choice that tends to flatter almost everyone. Discover the perfect style for you! 🎩✨

5. What are the key differences between our Zahati hats?

Each hat consists of two essential parts: the crown, which is the section that covers the head, and the brim.

It is important to note that if the crown of the hat is low, for example measuring 5 cm, it may not fit the head properly. In these cases, it is recommended to use a ribbon or headband to secure the hat in place comfortably.

  • In our wide selection, we highlight the "pamelas cuchi". "Cuchi" is the term we use to describe the shape of the crown of the hat. You will notice that we took the pamela cuchi as a base and created various variations in both colors and the shape of the brim. Thus, we offer you unique options that adapt to different styles and preferences!
  • The Fedora has a central crown with a depression in the center and slightly downward sides. The crown is usually higher creating a sophisticated look.
  • The Beetle hat is almost the same, with the difference that the depression in the crown only occurs in the front, while the Fedora would be the entire crown that sinks a little.
  • The Bucket are cube-shaped with a low crown, it is a very casual and relaxed style.
  • The Seta hat, inspired by the shape of a mushroom, has a round crown and the brim, like the others, can vary in size depending on the design. It is used more as an accessory than as sunscreen.

The Canotier Hat has a flat crown and a wide brim. It usually has a ribbon that surrounds the base of the cup to keep it securely in place. It is a stylish accessory that is commonly used at outdoor events.

6. What is the difference between Zahati's Canotier Hat and Andalusian Hat?

Although the canotier and the andalusian share notable similarities, the main difference lies in the height of the crown. In the case of the andalusian, the crown reaches a height of 5 cm, while in the canotier, this measurement rises to 9 cm.

It is important to note that, due to the lower crown height of the Andalusian, it is recommended to wear it with a headband or headband to ensure an optimal fit on the head. On the other hand, the boater, with its 9 cm crown height, fits perfectly and can be worn directly on the head, providing comfort and style without the need for additional accessories.

7. What hats do you recommend for a size 55?

All our hats are equipped with an internal adjustment strap, which allows you to adapt the size from 58 to 55. So, without a doubt, you will find the perfect option for you. Discover our collection and find your ideal hat! 🎩✨

8. Do you make custom hats?

Of course! we love adapting to your needs and preferences! To begin the custom hat process, simply send us an email at . We'll contact you to discuss your ideas, style preferences, and any additional details you'd like to include in your custom hat. Our team of expert craftsmen is ready to collaborate with you.

9. What does shipping cost in Spain and Portugal?

We make free shipping to the entire peninsula and Portugal from €120. Balearic Islands from €120 (Euros) shipping will cost €5.
For shipments to the Canary Islands, Ceuta and Melilla, consult before making the purchase.

10. How long will it take to receive my Zahati hat?

For mainland Spain and Portugal, once the product is made the estimated delivery time is 24/48 hours (2 working days)

11. Do you have international shipments?

We deliver free shipping to all countries in the European Union with a minimum purchase of €180 (euros). The estimated delivery time is 24/48 hours (1 or 2 business days), to the following countries:

Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, United Kingdom, Czech Republic, Romania and Sweden.